Operation

Operation

How to use Moogsoft Onprem as an operator

ELearning

How Moogsoft Changes Your Incident Management Workflow

BASIC | 6 MIN

This lesson introduces the Moogsoft OnPrem Operator Training and the course objectives. Come learn the key concepts of Moogsoft Onprem and how it will change your Incident Management Workflow.

Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.

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Working With Situations

BASIC | 3 MIN

In this lesson, learn how an Operator works with Situations. You will learn how to access Situations as well as take a tour of the UI.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.

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Operator Workflow

BASIC | 5 MIN

In this video, learn the typical workflow of an Operator from Situation creation to Situation resolution.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.

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Other Operator Activities

BASIC | 9 MIN

In this video, you'll learn how to identify and analyze key metrics, perform Situation management tasks, and be able to access context sensitive help.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.

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Helpful Resources

BASIC | 2 MIN

In this lesson, you will learn the available resources for Operators. Learn more about Moogsoft University, Moogsoft Documentation, and context sensitive help.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.

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Introduction to Probable Root Cause in Moogsoft Onprem

BASIC | 2 MIN

This video is an introduction to PRC in Moogsoft Onprem.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.

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Using Probable Root Cause in Moogsoft Onprem

BASIC | 4 MIN

This video shows a demo of Probable Root Cause in Moogsoft Onprem.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.

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