eLearning

eLearning

This is the place to watch and learn how to do various tasks. If you want to take a more comprehensive course to be proficient in the use of Moogsoft AIOPs, go to "Learning Tracks"

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Moogsoft User Conference

Moogsoft User Conference - Admin/Maintainer Track

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Workflow Engine Deep Dive Part OneeLearning

INTERMEDIATE | 58 MIN

Workflow Engine is a powerful feature that lets you add custom logic for event, alert, and Situation processing. In this Moogsoft User Conference session, you will learn about Workflow Engine, how to use it, and view sample use cases.
Free
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Workflow Engine Deep Dive Part TwoeLearning

INTERMEDIATE | 48 MIN

Building upon the previous Moogsoft User Conference session, in this segment you will learn to write and implement actions.
Free
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Fully Utilizing Situation Room FunctionalityeLearning

BASIC | 40 MIN

Are your teams fully utilizing all the capability Situation Room offers? In this Moogsoft User Conference session you will learn some of the less utilized functionality with typical use cases.
Free
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Entropy UtilizationeLearning

INTERMEDIATE | 46 MIN

Entropy is the key for noise reduction in Moogsoft AIOps. In this Moogsoft User Conference session, you will learn how entropy works, as well as how to leverage Entropy.
Free
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Moogsoft AIOps Adoption JourneyeLearning

BASIC | 40 MIN

Onboarding your team to Moogsoft AIOps is not simply about teaching how to use the product - it requires them to transform their existing IT Incident management workflow. In this Moogsoft User Conference session, you will learn to assess your organization’s adoption maturity level, as well as how to advance your teams to the next level.
Free
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Setting Up Grafana DashboardseLearning

BASIC | 52 MIN

You can use Grafana to set up dashboards with Moogsoft AIOps. In this Moogsoft User Conference session, you will learn how to obtain the Grafana app, set up integration, and customize the default dashboards.
Free

Moogsoft User Conference - Implementer Track

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HA ArchitectureeLearning

ADVANCED | 51 MIN

Moogsoft AIOps supports high availability architectures to make the system more fault tolerant. In this Moogsoft User Conference session, you will learn the HA architecture, and configuration hierarchy and dependencies.
Free
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Introduction to Situation DesigneLearning

BASIC | 35 MIN

In this Moogsoft User Conference session, learn the Situation design workflow so you can architect and configure the alert clustering settings in Moogsoft AIOps. You will be able to conduct discovery sessions and identify configuration settings required to produce the desired results.
Free
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Alert Clustering via CookbookeLearning

BASIC | 37 MIN

In this Moogsoft User Conference session, learn the Situation design workflow so you can architect and configure the alert clustering settings in Moogsoft AIOps. After this session, you will be able to identify configuration settings required to produce the desired results, and implement it.
Free

Moogsoft User Conference Main Day

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Moogsoft User Conference - Main DayeLearning

Please visit the Moogsoft User Conference page to view the main day content, including the opening keynote, the Enterprise Platform Showcase, and more.
Free

Release Readiness

Moogsoft AIOps v7.3

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What's New in Moogsoft AIOps v7.3 - For AdministratorseLearning

BASIC | 5 MIN

Come learn about the new features in Moogsoft AIOps v7.3! In this video, we go over Visualize, Tools permission, new Integrations, Platform Improvements, Configuration Import/Export, Improvements with alert clustering settings, and Situation Manager Labeller.
Free
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What's New in Moogsoft AIOps v7.3 - For OperatorseLearning

BASIC | 2 MIN

Come learn about the new features in Moogsoft AIOps v7.3! In this video, we go over the new UI Improvements, such as collapsible left hand nav, preview pane, and primary team field filter, as well as the Maintenance Window Manager improvements.
Free
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Introduction to Workflow EngineeLearning

BASIC | 16 MIN

The Workflow Engine is now available in Moogsoft AIOps v7.3! In this video, learn what the Workflow Engine does, learn the 4 different types of workflow engines and the typical use cases for each type, and learn how to configure the Workflow Engine to implement custom logic.
Free
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Stopping a Process in the Workflow EngineeLearning

BASIC | 3 MIN

In this video, learn how the forwarding behaviors work in the Workflow Engine for Moogsoft AIOps v7.3 and observe an example of how to stop a process.
Free

Moogsoft AIOps v7.2

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Moogsoft AIOps v7.2 Feature HighlighteLearning

BASIC | 9 MIN

Come learn about the new features in Moogsoft AIOps v7.2! In this video, we go over the new API endpoints, customizable Situation Room Headers, Visualize (Beta), Filter List with Custom Info, and the Individual Stats Dashboard.
Free

Moogsoft AIOps v7.1

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Moogsoft AIOps v7.1 Feature HighlightseLearning

BASIC | 7 MIN

Welcome to Moogsoft AIOps v7.1! Come learn about cook_for auto extension, Visualize, and other features and improvements.
Free

Moogsoft AIOps v7.0

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Moogsoft AIOps v7.0 Release HighlightseLearning

BASIC | 11 MIN

Learn about the new features and improvements in Moogsoft AIOps v7.0. SAML improvement, Team assignment in Situation Room, Team Ops Dashboard, and newly available integrations are covered.
Free
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Situation Topology in Moogsoft AIOps v7.0eLearning

BASIC | 9 MIN

With Moogsoft AIOps v7.0, a new tab is available in the Situation Room to help you analyze the Situation topologically. Learn how it works and what you need to do to enable it.
Free

Moogsoft AIOps v6.5

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Introduction to Vertex Entropy - Moogsoft AIOps 6.5eLearning

BASIC | 10 MIN

Vertex Entropy is a method of identifying the importance of nodes based on your network topology. Learn how it calculates the entropy values and how it helps you.
Free

Moogsoft AIOps v6.4

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Ops Insights - New Dashboard in Moogsoft AIOps v6.4eLearning

BASIC | 5 MIN

With v6.4, Moogsoft AIOps offers a new dashboarding capability using Grafana. Take a tour of the Ops Insights dashboard to learn what stats are available.
Free
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Quick Tips and Tricks in Grafana for Moogsoft AIOps v6.4eLearning

BASIC | 5 MIN

This is a supplemental video to Ops Insights - New Dashboard in Moogsoft AIOps. Learn additional tips and tricks in interacting with Grafana dashboard.
Free
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Setting Up Grafana Dashboards in Moogsoft AIOps v6.4eLearning

BASIC | 4 MIN

Learn how to configure the Grafana app to take advantage of the newly available integration to build Moogsoft AIOps dashboards.
Free
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Webhook Integration with Moogsoft AIOps v6.4eLearning

BASIC | 5 MIN

If Moogsoft does not offer a vendor specific integration tool for your monitoring tool, you can set up a webhook integration. Watch a step by step demo to learn how.
Free

Moogsoft AIOps v6.3

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Moogsoft AIOps 6.3 Release Highlights - CustomereLearning

BASIC | 5 MIN

This course provides a quick tour of the new features in the Moogsoft AIOps 6.3 release.
Free
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Moogsoft AIOps In-App Enablement v6.3eLearning

BASIC | 2 MIN

Learn how to access context sensitive help information within the product.
Free
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Your Workflow with Mobile Optimized Moogsoft AIOpseLearning

BASIC | 3 MIN

This eLearning is a tutorial on Moogsoft AIOps 6.3 Mobile Workflow. The video goes over three different instances on Mobile Workflow.

Free
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Moogsoft AIOps Mobile ToureLearning

BASIC | 3 MIN

Moogsoft AIOps v6.3 includes a mobile optimized version.
Free

Moogsoft AIOps v6.0

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V6 Key Improvements - Design PrincipleseLearning

BASIC | 3 MIN

What's the thinking behind the overall redesign of Moogsoft AIOps? This conversational overview will provide the key insight into understanding the design principles of Moogsoft AIOps.

Free
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V6 Key Improvements - Operator WorkfloweLearning

BASIC | 5 MIN

One of the key differentiators of V6 is its linear structure to aid operators work more efficiently. View this video to trace the typical workflow of an operator.

Free
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V6 Key Improvements - Team RoomseLearning

BASIC | 4 MIN

Team Rooms are a new concept added in V6. Learn how they work to take advantage of the vast benefit they bring.

Free
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V6 Key Improvements - Summary PageeLearning

BASIC | 4 MIN

Summary is a new page added to AIOps with v6. Learn what it's for and how it can help you.

Free
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V6 Key Improvements - FilterseLearning

BASIC | 6 MIN

Situation and Alert filters are a lot more robust and easier to use with v6. See a demo to learn about the improvements.

Free

Introduction to Moogsoft AIOps

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What is Moogsoft AIOps?eLearning

BASIC | 5 MIN

Spend 5 minutes to learn how Moogsoft AIOps can make IT incident management more efficient!
Free
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Events Alerts and Situations in Moogsoft AIOpseLearning

BASIC | 2 MIN

Learn the key concepts and terminology of Moogsoft AIOps noise reduction.
Free

Administration

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Moogsoft AIOps v7.2 Administrator Training Recording - User Interface BasicseLearning

BASIC | 51 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free
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Moogsoft AIOps v7.2 Administrator Training Recording - User Interface DetailseLearning

BASIC | 15 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free
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Moogsoft AIOps v7.2 Administrator Training Recording - User ManagementeLearning

BASIC | 52 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free
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Moogsoft AIOps v7.2 Administrator Training Recording - Customizing the Moogsoft AIOps UIeLearning

BASIC | 55 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free

Operator Tasks

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How Moogsoft Changes Your Incident Management WorkfloweLearning

BASIC | 6 MIN

This lesson introduces the Moogsoft AIOps Operator Training and the course objectives. Come learn the key concepts of Moogsoft AIOps and how it will change your Incident Management Workflow.
Free
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Working With SituationseLearning

BASIC | 3 MIN

In this lesson, learn how an Operator works with Situations. You will learn how to access Situations as well as take a tour of the UI.
Free
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Operator WorkfloweLearning

BASIC | 5 MIN

In this video, learn the typical workflow of an Operator from Situation creation to Situation resolution.
Free
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Other Operator ActivitieseLearning

BASIC | 9 MIN

In this video, you'll learn how to identify and analyze key metrics, perform Situation management tasks, and be able to access context sensitive help.
Free
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Helpful ResourceseLearning

BASIC | 2 MIN

In this lesson, you will learn the available resources for Operators. Learn more about Moogsoft University, Moogsoft Documentation, and context sensitive help.
Free
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Introduction to Probable Root Cause in Moogsoft AIOpseLearning

BASIC | 2 MIN

This video is an introduction to PRC in Moogsoft AIOps.
Free
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Using Probable Root Cause in Moogsoft AIOpseLearning

BASIC | 4 MIN

This video shows a demo of Probable Root Cause in Moogsoft AIOps.
Free

System Architecture

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Introduction to Moobots in Moogsoft AIOpseLearning

BASIC | 9 MIN

Moobots are JavaScript files that can supplement the event processing done by Moolets. In this video, Ray Baco explains how the data flows into a Moobot from a Moolet, and the common processing performed by Moobots. Useful modules that can be loaded to Moobots are also discussed.
Free
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Introduction to LAMBots in Moogsoft AIOpseLearning

BASIC | 15 MIN

LAMBots are additional JavaScript to work with the LAMs, and handles event processing tasks before the events are published to the Message Bus. In this short introduction Ray Baco explains the functionality of LAMBots, and explains the typical functions such as onLoad and presend with examples.
Free
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Moogsoft AIOps System ArchitectureeLearning

BASIC | 21 MIN

Moogsoft AIOps is quite a complex system. In this video, you will learn the system architecture of Moogsoft AIOps to gain understanding on how the components you’ll work on are connected to the system, and what role they play.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training: Moogsoft AIOps System ArchitectureeLearning

BASIC | 28 MIN

By following the event data flow within Moogsoft AIOps, you will learn the main components and their functionality. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free

Data Ingestion

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Moogsoft AIOps v7.2 Self Paced Implementer Training - Data Ingestion ConceptseLearning

BASIC | 19 MIN

Learn the basics of mapping the source event data to Moogsoft AIOps event data fields. After watching this video you will be able to identify the preset fields, required fields and other standard fields, importance of the Signature field, and various types of data adapters (LAMs). This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - LAMs aka Data AdapterseLearning

BASIC | 32 MIN

In this video, you will learn the components of Moogsoft data adapters (LAMs). Using a REST LAM, instructor demonstrates how to configure a LAM and restart it for the configuration change to take effect. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Bots Overview in Moogsoft AIOpseLearning

BASIC | 12 MIN

Bots are JavaScript that play a supplemental role in Moogsoft AIOps. In this video, Stephen Hart introduces various bots in Moogsoft AIOps v6.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Event Workflow and Bot ConfigurationeLearning

BASIC | 40 MIN

Learn how to control event workflow within Moogsoft AIOps (LAM to LamBot, LamBot to Moogfarmd to Alert Builder, and MooBot to MooBot). Configure and implement a LAMBot as a sample case. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free

Alert Creation & Processing

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What is Signature in Moogsoft AIOps?eLearning

BASIC | 6 MIN

Signature plays a key role in identifying duplicate events and similar Situations in Moogsoft AIOps. Watch this explainer to learn how it works.
Free
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Alert Clustering and Situation MergingeLearning

INTERMEDIATE | 5 MIN

Events are deduplicated into alerts, but Situations membership is determined at the event level. Learn how the group of alerts moved from the candidate cluster state to Situations.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Alert Rules EngineeLearning

BASIC | 19 MIN

Alert Rules Engine (ARE) processes alerts based on the conditions you define. Learn the main use cases, how to configure the ARE using Transitions and Action States. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Events Module and the CEvent ObjecteLearning

INTERMEDIATE | 9 MIN

Events module reads CEvents object from the message bus and collects event parameters. In this video Stephen Hart goes over various functions and parameters. This training is only applicable for Moogsoft AIOps version 6.5 and below.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Alert EnrichmenteLearning

BASIC | 23 MIN

You can enrich alerts in Moogsoft AIOps by addin information from external sources. In this video, you will learn the benefit of alert enrichment, and how to configure enrichment using Enricher Moolet, external DB module, and REST queries. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Introduction to moog_farmdeLearning

BASIC | 17 MIN

moog_farmd orchestrates all data processing after the source event is ingested by a LAM. In this video you will learn what farmd does, and how it manages the Moolet components. Also the two types of its components - Moolets and MooBots are defined so their functionality and relationship to each other is clear. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Alert BuildereLearning

BASIC | 18 MIN

Alert Builder is a component that creates alerts from events. This video discusses the proper use of Alert Builder, and its suppelentary component, AlertBuilder.js. You can also watch a demo of configuring the two. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Maintenance Window ManagereLearning

BASIC | 12 MIN

Maintenance Window Manager labels alerts as "in maintenance". Learn the benefit of having accurate maintenance window data, then create maintenance windows in Moogsoft AIOps. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free

Security

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Moogsoft AIOps v7.2 Self Paced Implementer Training - SAML 2.0 IntegrationeLearning

BASIC | 28 MIN

Learn how to implement an integration with a SAML 2.0 Identity Provider so you can set up SSO with Moogsoft AIOps. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free

Situation Creation / Alert Clustering

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Cookbook vs RuleseLearning

BASIC | 4 MIN

Versatility and flexibility of cookbook sigalisers aren't always obvious to the beginners. Using very simple examples, this video explains the superiority of algorithmic clustering over rules.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Alert ClusteringeLearning

BASIC | 59 MIN

Sigalisers group related alerts together into Situations. This video explains different types of alert clustering algorithms, and demonstrates how to configure Cookbook Sigaliser. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Administrator Training Recording - Situation ProcessingeLearning

BASIC | 69 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free

Integration (Enrichment Data & Tools)

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Moogsoft AIOps to ServiceNow IntegrationeLearning

INTERMEDIATE | 76 MIN

After watching this video, you will be able to identify the main components of Moogsoft AIOps to ServiceNow integration for different architectures, explain the steps for AIOps to ServiceNow integration, and demonstrate the AIOps to ServiceNow integration.
Free
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Using Empty Moolets to add processes in Moogsoft AIOpseLearning

BASIC | 17 MIN

Empty Moolets allow you to route data they receive from the Message Bus, to the corresponding Moobot to add processes. Using an alert enrichment as a sample use case, Ray Baco explains what Empty Moolets are, what they are for, and shares some code samples. The methods to control data flow in and out of empty Moolets are also discussed.
Free
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Enriching Alerts using the ExternalDB ModuleeLearning

INTERMEDIATE | 31 MIN

>In this video, Ray Baco discusses how to configure the Enricher Moolet, Moobot, and ExternalDB module to enrich Alerts in Moogsoft AIOps. You will learn the best practices of alert enrichment, configuration, the frequently used ExternalDB functions, how to set up external data sources, how to use moog_encriptor.
Free
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Integrating with External Systems Using the REST.v2 Module in Moogsoft AIOpseLearning

INTERMEDIATE | 26 MIN

The REST.v2 module is a key piece in establishing integrations between Moogsoft AIOps and external systems. Using the example of calling a webpage, Dave Casper demonstrates loading the REST.v2 module and making calls. He also discusses the case where an on prem AIOps instance needs to connect a SaaS system that sits outside of the customer network, and steps through how to send requests via a proxy server.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Situation EnrichmenteLearning

BASIC | 9 MIN

Enrichment can happen at the alert level or Situation level. This video discusses the Situation enrichment and its benefit, then proceed to a demo using Situation Manager Labeller. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Moogsoft AIOps v7.2 Self Paced Implementer Training - Integrating with Third Party ToolseLearning

BASIC | 14 MIN

This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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How to Configure Moogsoft AIOps to Integrate to an External CMDBeLearning

INTERMEDIATE | 15 MIN

Learn how to connect external CMDB to Moogsoft AIOps so you can enrich Situations. Stephen Hart demonstrate the steps with Moogsoft AIOps v6.
Free
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Adding a Service to Moogsoft AIOpseLearning

INTERMEDIATE | 5 MIN

Learn how to add a service information to Moogsoft AIOps v6.
Free
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Moogsoft AIOps Administrator v7.2 Training Recording - Collaboration and AutomationeLearning

BASIC | 56 MIN

This video is part of the recorded delivery of the 2 day instructor led training for Moogsoft AIOps administrators.
Free
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How to Associate a Service to a Situation in Moogsoft AIOpseLearning

INTERMEDIATE | 10 MIN

Stephen Hart discusses how to associate a service to a Situation in Moogsoft AIOps v6.
Free

Reports and Dashboards

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Moogsoft AIOps v7.2 Self Paced Implementer Training - Dashboards and ReportseLearning

BASIC | 9 MIN

Moogsoft Stats API lets you populate dashboard widgets outside of AIOps. In this video, you will larn how to install and configure Grafana and Moogsoft AIOps Grafana plugin, and take advantage of the default dashboards as well as create custom ones. This video is part of the Moogsoft AIOps v7.2 Implementer Self Paced Training.
Free
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Ops Insights - New Dashboard in Moogsoft AIOpseLearning

BASIC | 5 MIN

With v6.4, Moogsoft AIOps offers a new dashboarding capability using Grafana. Take a tour of the Ops Insights dashboard to learn what stats are available.
Free
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Quick Tips and Tricks in Grafana for Moogsoft AIOpseLearning

BASIC | 5 MIN

This is a supplemental video to Ops Insights - New Dashboard in Moogsoft AIOps. Learn additional tips and tricks in interacting with Grafana dashboard.
Free
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Setting Up Grafana Dashboards in Moogsoft AIOpseLearning

BASIC | 4 MIN

Learn how to configure the Grafana app to take advantage of the newly available integration to build Moogsoft AIOps dashboards.
Free

Algorithm

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Introduction to Vertex EntropyeLearning

BASIC | 10 MIN

Vertex Entropy is a method of identifying the importance of nodes based on your network topology. Learn how it calculates the entropy values and how it helps you.
Free

Other

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Moogsoft AIOps Adoption GuideeLearning

BASIC | 25 MIN

Because Moogsoft AIOps is a revolutionary product that changes how the IT operations team works, a proper change management is needed to drive product adoption. In this video, we walk you through the adoption journey and help you guide your team.
Free
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Introduction to the Process Module in Moogsoft AIOpseLearning

BASIC | 11 MIN

The Process module runs in a Moolet, and is used to run executables as child processes of moog_farmd. In this 10 minute video, Ray Baco explains how to use it, and introduces the useful functions with examples.
Free
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Moogsoft AIOps Implementer Training Recording - Using External JavaScript ModuleseLearning

BASIC | 10 MIN

This video is part of the recorded delivery of the 3 day instructor led training for Moogsoft AIOps Implementers. In this section the benefit of using the external JavaScript modules are discussed.
Free
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Further Learning Opportunities and Open Q&AeLearning

BASIC | 11 MIN

Moogsoft offers various enablement opportunities to help you get the most out of our products. Get familiar with all the learning resources to take advantage of them in this Moogsoft User Conference session.
Free
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