Store Terms and Conditions

Store Terms and Conditions

Moogsoft University Cancellation and Confirmation Policy


Public Classes

Withdrawal from a Moogsoft University publicly scheduled training course must be made no later than 24 hours prior to the scheduled class date. Moogsoft University will deduct the amount of pre-purchased credits applicable to the course if any cancellation is received by Moogsoft University less than 24 hours before the class start date.

Private Classes

Privately scheduled courses require ten (10) business days prior notice for reschedule or cancellation. If a cancellation or request for rescheduling is made less than ten (10) days prior to the start of the course, then Moogsoft University will be fully reimbursed for any travel and expenses incurred with respect to such course.


Privately scheduled course dates must be confirmed with Moogsoft University ten (10) business days prior to the start date of the course. In the event such confirmation is not received by the deadline, the dates will be released, and the affected course will need to be rescheduled.

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