Ticketing

BASIC | 7 MIN

This video introduces the Moogsoft AIOps to email integration, which enables emails to be sent to recipients for alerts or situations using the Workflow Engine.

Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.

INTERMEDIATE | 76 MIN

After watching this video, you will be able to identify the main components of Moogsoft Onprem to ServiceNow integration for different architectures, explain the steps for Onprem to ServiceNow integration, and demonstrate the Onprem to ServiceNow integration.

Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.

BASIC | 9 MIN

This video introduces a new version of the Moogsoft Onprem Slack integration. It provides the ability to send slack messages for alerts and situations to multiple channels from the same or different workstations using the Workflow Engine.

Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.