Self-paced courses
Our self-paced courses are here
BASIC | 34 MIN
Welcome to the Moogsoft Onprem Operator Training!
Please note that the course trainings use the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
Another feature not mentioned in this course is Entropy Visualizer. You can view the training, Reducing Noise Using Entropy, at the end of this training.
BASIC | 6 MIN
This lesson introduces the Moogsoft OnPrem Operator Training and the course objectives. Come learn the key concepts of Moogsoft Onprem and how it will change your Incident Management Workflow.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 3 MIN
In this lesson, learn how an Operator works with Situations. You will learn how to access Situations as well as take a tour of the UI.
Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.
BASIC | 5 MIN
In this video, learn the typical workflow of an Operator from Situation creation to Situation resolution.
Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.
BASIC | 9 MIN
In this video, you'll learn how to identify and analyze key metrics, perform Situation management tasks, and be able to access context sensitive help.
Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.
BASIC | 2 MIN
In this lesson, you will learn the available resources for Operators. Learn more about Moogsoft University, Moogsoft Documentation, and context sensitive help.
Please note that this training uses the name Moogsoft AIOps instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.
BASIC | 9 MIN
Welcome to Moogsoft Onprem v8.0! This video discusses the business value of entropy and demonstrates how to use it in Moogsoft Onprem v8.0. After watching this video, you will be able to run the alert analyzer to visually map the entropy distribution of your events, analyze the entropy distribution and define the appropriate filtering thresholds, and identify when to use the global threshold and subset thresholds.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 583 MIN
The Moogsoft Onprem Implementation Fundamentals Training provides an in-depth exploration of the Moogsoft Onprem implementation process, and focuses on tasks common to both initial implementers, who will be installing and implementing a new Moogsoft Onprem deployment, and sustaining implementers, who will be working with an installed and configured Moogsoft Onprem deployment. The class shows students how to configure and run the Moogsoft Onprem components via the UI, including thorough work on the use of the Workflow Engine and the new UI based configurations for Integrations, Algorithms, etc.
Please note that the course trainings use the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this course is still relevant to all versions.
For the training deck for this self-paced training, please go here.
BASIC | 10 MIN
Welcome to the Moogsoft Enterprise Implementation Fundamentals Training course! In this section, we discuss what will be covered and not covered in the course, and the objectives of the course.
BASIC | 42 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain how the event data flows within Moogsoft Onprem, as well as identify the main components within Moogsoft Onprem, and describe the functionality of each.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 48 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to navigate the UI and become familiar with the UI components, as well as customize the UI from within the UI.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product. Although this training shows an older version of Moogsoft Onprem, this training is still relevant to all versions.
BASIC | 9 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to customize a variety of system settings, including early access features, licensing, insights data collection, Situation to alert workflow settings, alert and Situation auto-close, session timeout, and general UI settings.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 24 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to configure users, roles, and teams in Moogsoft Onprem, learn how to configure both manual and automatic team creation, and learn how to use Situation data to auto-assign Situations to teams.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 21 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to configure client and server tools for alerts and Situations, create Chatops shortcuts that allow operators to run commands directly from the Situation room, and configure hotkeys that all users can leverage to improve productivity.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 25 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to utilize Graze API endpoints to interact with many Moogsoft Onprem objects remotely via HTTPS, and add, edit, remove, or retrieve most objects and configurations in Moogsoft Onprem, such as alerts and Situations, services and processes, probable root cause data, and more.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 16 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain the differences between on-premise and Cloud solution architecture, understand underlying technologies that are important for cloud deployments, and become familiar with processes for administering and implementing a Moogsoft Onprem cloud deployment.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 23 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to describe the event ingestion process in Moogsoft Onprem, identify basic data ingestion concepts, identify the common ingestion types and what type of data they are used with, and identify the standard event fields.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 26 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain the new controller - broker architecture for UI integrations, list the benefits of the new architecture, create a broker profile, implement and deploy integrations to multiple integration brokers, and test UI integration service assurance.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 60 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain the new Workflow Engine framework and how to use it to minimize custom code in Moogsoft Onprem identify the default workflow engines, learn what the default workflow engine actions can do, and learn how to use the event workflow engine and its actions to manipulate Moogsoft Onprem events.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 44 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain the alert enrichment process and how it can be accomplished, and implement alert enrichment via the enrichment workflows moolet.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 9 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to explain the function and configuration of the Maintenance Window Manager moolet, and create maintenance windows in Moogsoft Onprem.
Please note that this training uses the names Moogsoft Enterprise and Moogsoft AIOps instead of Moogsoft Onprem. They are all the same product and this training is still relevant to all versions.
BASIC | 28 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to describe the functionality and configuration of the alert workflow engine moolet, identify the main use cases for additional alert processing logic, and describe the legacy alert rules engine approach to additional alert processing logic.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 63 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to identify the different types of alert clustering algorithms, and configure the cookbook sigaliser to group related alerts into Situations.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 55 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will demonstrate knowledge of topology in Moogsoft Onprem.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 18 MIN
Welcome to the Moogsoft Onprem Implementation Fundamentals Training course! In this section, we discuss Entropy.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 27 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to identify what is Situation enrichment and why it is useful, explain the options for implementing Situation enrichment, and configure Situation enrichment with the Situation Workflow Engine.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 9 MIN
After watching this section of the Moogsoft Onprem Implementation Fundamentals Training, you will be able to identify Moogsoft's Stats API and how it can be used to populate dashboard widgets in Grafana, learn how to configure the Moogsoft Onprem Grafana plugin to integrate Grafana with Moogsoft Onprem, and inspect the reference dashboards. You will also be able to identify the main components of Moogsoft Onprem to ServiceNow integration for different architectures, explain the steps for Moogsoft Onprem to ServiceNow integration, and demonstrate the Moogsoft Onprem to ServiceNow integration.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
INTERMEDIATE | 409 MIN
The Moogsoft Onprem Installation and Initial Implementation Training provides an in-depth exploration of Moogsoft Onprem implementation topics and practices required for an initial solution implementation. The emphasis will be on Linux CLI-based installation, configuration, customization, and integration of the product, and the course assumes that all students have previously attended the Moogsoft Onprem Implementation Fundamentals course and have a thorough grounding in Moogsoft Onprem architecture and configuration/customization via the UI and Workflow Engine.
Please note that the course trainings use the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
For the Training deck for this self-paced training, please go here.
BASIC | 13 MIN
Welcome to the self paced Moogsoft Onprem Installation and Implementation Workshop Training! In this section, we will go over the class expectations, what will be covered, and course objectives. After taking the entire course, you will be able to explain the fundamentals of our HA architecture and perform a three node HA installation and configuration, configure Moogsoft Onprem from data ingestion to Situation management via the command line interface, if needed, and integrate Moogsoft Onprem with third party tools for seamless operation, featuring ServiceNow, Grafana, and SAML.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 50 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to list the components of a LAM, describe the parts of the LAM config file, explore configurations for the REST, Socket, and Syslog LAMs for event processing, and start a LAM via a Linux service or the command line.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 22 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to define what the Moogfarmd service does, and how it manages the Moolet components, explain the various configuration options in farmd.conf, and define Moolets and Moobots, and what is required to implement them.
In the training, please note that the video uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 54 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to define the different ways that event flow can be controlled in Moogsoft Onprem, correctly manipulate Moogsoft Onprem objects in bot code, and configure and implement a LAMbot.
In the training, please note that the video uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 30 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to explain what the Alert Builder does, identify the proper use of Alert Builder, and locate and configure Alert Builder and AlertBuilder.js.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 41 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to explain the custom Enricher Moolet deployment pattern and the considerations for a successful and performant deployment, learn how to configure and implement a custom Moolet based on the CEmptyMoolet class, and implement and deploy a custom Enricher Moolet that uses a relational database as an alert enrichment source.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 25 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to define the functionality of the Alert Rules Engine (ARE), identify the main use cases for ARE, and explain the terminology and property names around ARE, Transitions, and Action States, and use them to define the processing logic.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 18 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to explain the macro framework used by SituationMgrLabeller to label Situations or perform other actions based on expressions in the Situation description, and walk through the implementation of a simple SituationMgrLabeller macro.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
INTERMEDIATE | 23 MIN
After watching this video, you will be able to identify the main components of Moogsoft Onprem to ServiceNow integration for different architectures, explain the steps for Onprem to ServiceNow integration, and demonstrate the Enterprise to ServiceNow integration.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 35 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will be able to understand the use of SAML SSO, list the steps involved in a typical SAML transaction involving a Moogsoft Enterprise user, learn to configure Moogsoft Enterprise to integrate a SAML 2.0 compliant Identity Provider, and learn how to troubleshoot SAML integration issues in Moogsoft Onprem.
In the training, please note that the video uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 112 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will learn the HA architecture best practices and recommendations, and learn how to install Moogsoft Onprem as an HA system with three nodes.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 13 MIN
After watching this section of the Moogsoft Onprem Installation and Implementation Workshop Training, you will learn how to install and configure Grafana, and learn how to install the Moogsoft Onprem Grafana plugin.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 122 MIN
Building upon the Introduction to Situation Design course, the Situation Design Workshop explores a more complex deployment scenario. Through the discussion and hands-on lab, you will gain a deeper knowledge of Situation design and its best practices. This is an instructor-led course and requires you to complete the Implementation Fundamentals course and Introduction to Situation Design course as a prerequisite.
Please note that the course trainings use the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
For the Training deck for this self-paced training, please go here.
BASIC | 5 MIN
Welcome to the Moogsoft Situation Design Workshop course! In this section, we discuss what will be covered and not covered in the course, and the objectives of the course.
BASIC | 28 MIN
After watching this section of the Moogsoft Onprem Situation Design Workshop Training, you will be able to explain the best practices for the process of designing an alert clustering workflow for a given particular use case.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 24 MIN
In this section of the Moogsoft Onprem Situation Design Workshop Training, you will learn the process of adoption and business analysis, know when you understand a use case sufficiently, and understand the use case analysis process.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 24 MIN
After watching this section of the Moogsoft Onprem Situation Design Workshop Training, you will be able to understand how to get a detailed inventory of the required data, where to get it, and how to prepare it for use in Situation Design.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 18 MIN
After watching this section of the Moogsoft Onprem Situation Design Workshop Training, you will be able to select and configure your algorithm to create the desired Situation design.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.
BASIC | 23 MIN
After watching this section of the Moogsoft Onprem Situation Design Workshop Training, you will be able to evaluate the solution with the stake holders to determine if it solves the original use case, iteratively add any edge cases or other changes required, verify solution against your success critieria, and after the solution is complete, deploy the solution.
Please note that this training uses the name Moogsoft Enterprise instead of Moogsoft Onprem. They are both the same product and this training is still relevant to all versions.